Privacy Policy
Opsi Digital Solutions
Effective Date: October 25, 2026
At Opsi Digital Solutions, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase digital services, schedule appointments, or subscribe to website maintenance plans.
1. Information We Collect
Depending on how you interact with our services, we may collect:
- Full name and business name.
- Email address and telephone number.
- Billing address and transaction information.
- Account registration and login information.
- Website development requirements and project instructions.
- Logos, photographs, documents, and materials voluntarily submitted for website projects.
- Appointment and scheduling information.
- Subscription and purchase history.
- Technical information, such as IP address, browser type, and device information.
We collect information directly from customers or through the systems used to operate our website.
2. How We Use Your Information
We use personal information to:
- Process purchases and manage customer orders.
- Develop and deliver contracted digital services.
- Manage maintenance memberships and recurring billing.
- Schedule consultations and appointments.
- Communicate project updates and respond to support requests.
- Maintain customer accounts.
- Provide purchased digital materials and downloads.
- Detect fraud, prevent unauthorized access, and maintain website security.
- Meet applicable legal, accounting, and tax obligations.
- Improve website functionality and customer experience.
We do not use customer-provided project materials for unrelated purposes without appropriate authorization.
3. Payment Processing
Payments are processed through payment service providers available at checkout, including Stripe and other supported payment services.
These providers process payment information according to their respective security practices and privacy policies.
Opsi Digital Solutions may retain transaction identifiers, payment status, billing information, and other records necessary for order management, accounting, and customer support.
Customers should never send full payment card details through ordinary email or WhatsApp communications.
4. Customer Accounts and Memberships
Customers may create accounts to view orders, access downloads, update account details, and manage eligible website maintenance subscriptions.
Personal information associated with an account may be retained while the account remains active or as necessary for legitimate business and legal purposes.
Subscription records may include membership status, billing dates, payment history, and cancellation information.
5. Website Development Materials
Customers may submit logos, photographs, business descriptions, website content, and other materials necessary for their projects.
These materials are used to provide the purchased service.
We may share project materials with service providers when reasonably necessary to perform contracted work.
Customers are responsible for ensuring they have permission to submit and use materials belonging to third parties.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to maintain essential functions, including shopping carts, account sessions, security features, and checkout operations.
Additional cookies may be used for analytics, preferences, or marketing when those technologies are enabled.
Where required by applicable law, we will obtain consent before using non-essential cookies.
Visitors may manage certain cookies through their browser settings or any cookie preference controls available on our website.
Disabling necessary cookies may affect shopping cart, checkout, or account functionality.
7. Third-Party Service Providers
To operate our business, we may use third-party services for:
- Website hosting and infrastructure.
- Payment processing.
- Order and subscription management.
- Email delivery and customer communications.
- Appointment scheduling and video meetings.
- Website security, backups, and technical maintenance.
Depending on the services used, information may be processed by providers such as Hostinger, WooCommerce-related services, Stripe, Google, Zoom, and other technology partners.
Each provider may maintain its own privacy policies and data handling practices.
8. How We Share Information
We may share personal information when reasonably necessary to:
- Complete transactions.
- Provide contracted services.
- Operate and secure our website.
- Comply with applicable legal obligations.
- Respond to lawful requests from public authorities.
- Protect our rights, customers, and business operations.
We do not disclose customer project materials to unrelated third parties for their independent commercial use without appropriate authorization.
We do not sell customer information for monetary compensation.
9. Data Security
We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, alteration, loss, and misuse.
These measures may include access restrictions, account authentication, software updates, and security monitoring.
No internet-based system can be guaranteed to be completely secure.
Customers should protect their account credentials and notify us promptly if they suspect unauthorized account access.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
- Complete customer projects.
- Maintain active accounts and subscriptions.
- Provide customer support.
- Fulfill contractual obligations.
- Comply with applicable accounting, tax, and legal requirements.
- Resolve disputes and protect legitimate business interests.
When information is no longer required, we take reasonable steps to delete, anonymize, or otherwise securely dispose of it.
11. Your Privacy Choices and Rights
Depending on applicable law, customers may have rights to request access to, correction of, or deletion of certain personal information.
Customers may also request account closure or ask questions about how their information is handled.
Some information may need to be retained for legal, accounting, security, or contractual reasons.
To submit a privacy request, contact:
Opsidigitals@gmail.com
We may take reasonable steps to verify a request before providing access to personal information or making changes.
12. Email and Customer Communications
We may send transactional emails related to purchases, project requirements, appointments, membership billing, security, and customer support.
If we offer optional promotional emails, customers will be provided with an appropriate method to unsubscribe.
Transactional messages necessary for an active service may continue after a customer opts out of marketing communications.
13. Children’s Privacy
Our website and services are intended for adults and individuals authorized to enter into business transactions.
We do not knowingly collect personal information directly from children under 13.
If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the issue.
14. International Visitors
Our business operates in the United States.
Personal information may be processed or stored in the United States or other locations where our service providers operate.
Where applicable, we will comply with legal requirements governing international personal data processing and transfers.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations.
The updated version will be posted on our website with a revised effective date.
When required by applicable law, we will provide additional notice or obtain consent for material changes to our data processing practices.
16. Contact Us
For questions about privacy, personal information, or this policy, please contact:
Opsi Digital Solutions
Georgia, United States
Email: Opsidigitals@gmail.com
Business WhatsApp: +1 863-272-3079
